Nov 11 |
How to report a Phishing email
Posted by [ISS] Niall Spollen on 11 November 2019 10:50 AM
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How to report a Phishing email from your DCU a/cIt is possible to report a Phishing email from your DCU mail a/c, just follow the steps below:
How to report a Phishing email from your DCU a/cIt is possible to report a Phishing email from your DCU mail a/c, just follow the steps below: Read more » | |
Nov 11 |
How to report SPAM
Posted by [ISS] Niall Spollen on 11 November 2019 10:49 AM
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There are 2 ways to report spam email from within Gmail as highlighted in the image below. Read more » | |
Oct 15 |
DCU Staff Internal Communications - SLACK
Posted by [ISS] Niall Spollen on 15 October 2019 11:39 AM
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Slack Simplifies CommunicationSlack brings all your team's communication together, giving everyone a shared workspace where conversations are organised, accessible and is organised by Channels which can be either:
Types of communications possible
Download Slack's desktop and mobile appsIt is not necessary to download the application as Slack is available to all DCU staff via an internet browser. By downloading the desktop and mobile apps, you can stay signed in to multiple workspaces, have more control over notifications, and stay in sync even when you’re on the move. For download instructions, click the link for the apps that are right for you. MobileDesktopVisit our dedicated Slack information page to view more information and videos on how to best utilise Slack for you and your team!Read more » | |
Jul 16 |
ISS Contact Information & PC Details
Posted by [ISS] Niall Spollen on 16 July 2019 09:33 AM
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Information Systems Services contact details are now displayed on all DCU PC screens. This is to aid ISS technicians when troubleshooting issues with DCU staff and students remotely. If you wish to contact ISS directly, log a ticket, send ISS an email or visit the ISS website you can do so by clicking on one of the links under the Contact Information heading. The following information is displayed:
If for a business reason, you do not want this information to appear press Windows button + D (show desktop toggle). If you need this to show again at any time, press the same Windows shortcut. Read more » | |
May 22 |
Schedule emails in DCU Apps.
Posted by [ISS] Niall Spollen on 22 May 2019 09:36 AM
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Good news, it is now possible to schedule emails from within you DCU apps. All you need to do is follow the steps outlined below.
Read more » | |
Apr 24 |
How to prepare for Windows 7 End of Life
Posted by [ISS] Niall Spollen on 24 April 2019 12:42 PM
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Microsoft Windows 7 End of Support – 14th January 2020The Windows 7 End of Life date has been announced: January 14, 2020. This means Microsoft will no longer update or support Windows 7 operating system after that date. What does this mean for me?Continuing with Windows 7 beyond this date will expose serious risks to the DCU network such as security compromises, data breaches, virus and malware attacks. Any PC or Laptop running Windows 7 after January 14, 2020, will be blocked from the DCU network until the operating system has been upgraded to Windows 10. I use a Dell computer, can I upgrade to Windows 10?Yes, if you are running Windows 7 it is possible for ISS to upgrade your PC or laptop in situ or remotely. None of your existing applications will be affected but we do advise that you back up all your data before we commence the process. What should I do next?If you are running Windows 7 we advise that you contact ISS so we can arrange a time that suits both parties for the upgrade. ISS has undertaken an analysis of DCU computers running Windows 7 to determine which computers can be upgraded or need to be replaced. This means you'll experience the minimum of disruption when upgrading to Windows 10. Most programs you use will have been updated to work on Windows 10 as well, and the layout and interface are similar to Windows 7, so you shouldn’t find it too hard to adjust. Windows 7 End of Life: back up your documents.It is important that you make sure that your documents are safely backed up. If you’re upgrading to Windows 10 from Windows 7 on the same machine the transfer of your files is part of the process, but it’s best to back up just in case something goes wrong. There are a number of ways to do this.
PC RequirementsIf your desktop or laptop is more than five years old, ISS advises that you should replace it with a new PC or Laptop at your earliest convenience. To check how old your Dell computer is, click here and enter the 7-character Service TAG number of your computer in the space provided. The Service Tag number can be found on the top, side or back of the computer. If your Dell desktop computer has less than four digits in its title e.g. Dell OptiPlex 790, then it is not supported for Windows 10 and needs to be replaced. ISS are happy to provide advice and guidance regarding the requirements for upgrade/replacement as well as the options available. Full details on how to purchase new computers from Dell yourself once you have decided what is needed are available from the ISS procurement web page. Read more » | |